Privacy Policy

1. Who we are

WD Campervan Conversions Ltd is registered in England and Wales under company number 16918851.

Registered office: 1 Ffordd y Wiwer, Swansea, SA7 0NB

We are responsible for how your personal information is used.

Contact: Telephone: 07910 224609 | Email: waynedempster@gmail.com

2. Information we collect

Depending on how you contact or use our services, we may collect:

• your name and contact details
• vehicle details, including registration, make and model
• details of your enquiry, quotation or work
• photographs or specifications you provide
• payment and invoice information
• information contained in correspondence with us

When you use our website, limited technical information may also be collected, including browser, device and website usage information.

3. How we use your information

We use your information to:

• respond to enquiries and provide quotations
• provide and arrange our services
• communicate with you about your vehicle or work
• process payments and maintain business records
• deal with warranties, complaints or disputes
• comply with legal, tax and accounting requirements
• maintain and improve our website and services

4. Legal basis

We use personal information where necessary to provide a service or enter into a contract, comply with legal obligations, pursue our legitimate business interests, or where you have given consent.

Where we rely on consent, you can withdraw it at any time.

5. Website and contact form

Our website is hosted using Firebase.

Our contact form is provided by Formspree. Information submitted through the form is processed and stored by Formspree and may be sent to us by email so that we can respond to your enquiry.

These providers may process information outside the UK.

6. Google Analytics and cookies

We use Google Analytics to understand how visitors use our website and to help us improve it.

Google Analytics uses cookies and may collect information such as browser and device information, website usage and approximate location.

Analytics cookies will only be used where the required consent has been given. You can accept or decline these cookies using the cookie controls on our website.

7. Sharing information

We do not sell or rent your personal information.

Where necessary, we may share information with service providers such as our accountant, payment providers, website/IT providers, suppliers, insurers or professional advisers, or where required by law.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary for accounting, legal or dispute purposes.

9. Your rights

Depending on the circumstances, you have rights to:

• access your personal information
• have inaccurate information corrected
• request deletion or restriction of your information
• object to certain uses of your information
• withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details above.

10. Complaints

If you have concerns about how we use your personal information, please contact us first.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

11. Changes to this policy

We may update this Privacy Policy when necessary. The latest version will always be available on our website.